Privacy Policy

Information We Collect

We collect personal information in three categories so we can verify identities, power matchmaking, and keep the platform safe. You control most of what you share, and you can edit or remove it at any time from your account settings.

1. Information You Provide

• Account details: name, email address, date of birth, gender, and password.
• Profile information: photos, bio, interests, location city, languages spoken, relationship goals, and lifestyle preferences.
• Verification data: government-issued ID and a selfie used for one-time photo verification.
• Communications: messages, voice notes, and video calls exchanged through our encrypted in-app chat.
• Payment data: billing name, card details (processed by our PCI-DSS compliant payment provider), and transaction history.
• Support data: information you share when contacting our care team.

2. Information Collected Automatically

• Usage data: pages viewed, profiles visited, search filters, features used, and session duration.
• Device and technical data: IP address, browser type, operating system, device identifiers, and crash logs.
• Approximate location: derived from your IP address to show relevant matches and comply with regional laws.

3. Optional Information

• Precise location if you grant permission to your browser or mobile device.
• Facial geometry generated only during photo verification and deleted within 30 days unless retention is legally required.
• Social sign-in data if you choose to connect a third-party account.

How We Use Your Information

We use personal data strictly for purposes that support the service you signed up for, the safety of our community, and our legal obligations.

• Create and maintain your account, verify your identity, and prevent duplicate profiles.
• Power our AI matchmaking engine and surface Slavic singles whose values align with yours.
• Enable encrypted messaging, voice notes, video dates, and live translation in 14 languages.
• Detect fraud, impersonation, and suspicious behavior through our anti-scam monitoring.
• Process payments for premium membership and issue refunds where applicable.
• Respond to support requests and improve the platform based on usage analytics.
• Send transactional emails (verification, receipts, security alerts) and, with your consent, product updates.
• Comply with applicable laws, court orders, and regulatory requests.

Information Sharing and Disclosure

We never sell your personal information. We share data only with the categories of recipients listed below, each under contractual privacy obligations.

Other Members

Your public profile (first name, age, city, photos, bio, interests) is visible to other verified members. Private messages are visible only to the sender and recipient.

Service Providers

We work with trusted vendors who help us run the platform: cloud hosting, analytics, payment processing, email delivery, customer support tooling, and identity verification. These providers may only use your data to deliver their service to us.

Legal and Safety Disclosures

We may disclose information when required by valid legal process, to protect the rights and safety of our members, to investigate fraud, or in connection with a merger or acquisition. In such cases we notify affected users where legally permitted.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, measure site performance, and prevent abuse. You can manage cookie preferences from your browser or by visiting our Cookie Policy, which lists every cookie category we use and its purpose.

Your Privacy Rights

Depending on where you live, privacy laws such as the GDPR, UK GDPR, CCPA/CPRA, and similar frameworks grant you the following rights over your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: update inaccurate or incomplete information directly in your account or by contacting support.
• Deletion: ask us to erase your account and associated data, subject to legal retention requirements.
• Portability: receive your data in a structured, machine-readable format.
• Objection and restriction: object to certain processing activities or ask us to limit how we use your data.
• Withdraw consent: revoke previously given consent at any time without affecting prior lawful processing.
• Lodge a complaint: contact your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, email [email protected] from the address linked to your account. We respond within 30 days.

Data Retention

We keep personal data only for as long as necessary to provide the service and meet legal obligations. Typical retention periods are:

Accounts inactive for 24 consecutive months are automatically closed and their profile data queued for deletion. If you create a new account within 90 days using the same credentials, some account data may be restored for continuity.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your rights, or need to reach our Data Protection Officer, please get in touch using one of the methods below.

• Email: [email protected]
• Support: [email protected]
• Postal address: Datingrusgirl Privacy Team, 1201 Orange Street, Suite 600, Wilmington, DE 19801, United States
• General inquiries: visit our Contact page for more options

For related legal documents, please review our Terms & Conditions and Cookie Policy. For practical guidance on staying safe while using our platform, see our Safety Tips.

This Privacy Policy was last updated on April 10, 2026. We may revise it from time to time; material changes will be communicated via email or an in-app notice at least 14 days before they take effect.